Feedback
For any compliments, comments or complaints after your travel with Blue1, please contact us. In Customer Relations, we handle customer feedback, both positive and negative. We also handle baggage related issues and compensation requests.
Please click and open the online feedback form, fill it out and press Submit.
Please check airport websites for information on how to proceed via customs after baggage collect at the airport. You will also find information on connecting traffic from airports.
Delayed baggage
In case of delayed baggage, the Arrival Service will assist you with any questions and they will give you a code with which you can trace your baggage.
Order receipt
It is possible to order a receipt
via Blue1:s My Receipt service in case you have purchased your ticket from Blue1's website.