For any compliments, comments or complaints after your travel with Blue1, please contact us. In Customer Relations, we handle customer feedback, both positive and negative. We also handle baggage related issues and compensation requests.
Please click and open the online feedback form, fill it out and press Submit.
Our feedback response time has been prolonged due to the extra ordinary situation with air restrictions from April regarding the ash cloud. We regret the situation and do our outmost to help our customers.
Scandinavian Airlines Customer Relations departments also take care of Blue1 customers. Please contact the SAS Customer Relations department in your country or the Blue1 head office in Helsinki:
SAS & Blue1 Customer Relations
P.O.Box 168
01531 VANTAA
Finland
Opening hours
09.00–16.00 Mon–Fri
Phone
From Finland 020 386 500
From abroad +358 20 386 500
Fax
From Finland 020 585 6015
From abroad +358 20 585 6015
Are you planning a trip? Do you need information about our flights and our services or do you want to book flights? Check out our Blue1 website, call Blue1 Sales Center or SAS sales in your country. Please also check out frequently asked questions.