We do our best to improve our service. For any comments after your travel with Blue1, please contact us. Your opinion is valuable!
Please click and open the online feedback form, fill it out and press Submit.
Refund request for cancelled flight
In case your flight has been cancelled you can send a refund request for unused flight ticket.
Delays at baggage service
In case your baggage is delayed you can trace it with the code given by Arrival Service.
Scandinavian Airlines Customer Relations departments also take care of Blue1 customers. Please contact the SAS Customer Relations department in your country or the Blue1 head office in Helsinki:
SAS & Blue1 Customer Relations
P.O.Box 168
01531 VANTAA
Finland
Opening hours
09.00–16.00 Mon–Fri
Phone
From Finland 020 386 500
From abroad +358 20 386 500
Fax
From Finland 020 585 6015
From abroad +358 20 585 6015
Please check out frequently asked questions to get more information about issues related to the information above.